Tech Support

Existing Clients

You can purchase block of support hours or it may come with our dedicated outsourced seat. Each block of hours can be extended and roll over to the next month. The block of support hours never expires. If you pay today and come back after a year; we will even support you. If you don’t need the service, we will always refund without asking any questions.

Prospect Clients

Prospect clients or non-existing client can also purchase block of support hours. For example, if you have SSL installation issue, you can easily hire our SSL Expert Tech to install instantly. New clients may need a very specific IT tech support.

Why pay in advance for Tech Support?

Any clients can pay us in advance for several reasons. For example, a client can have several teams deployed at a several locations; and the client need support team to manage them in a critical time.

Look at it in another way. Client don’t need to hire full time support team. They can always use third party tech support as a standby solution. It’s very cost effective and increases the bottom line.

The SBI Solutions is pretty much open to any IT support or monitoring. Discuss your issues or send us your RFQs, we will analyze and reply back with our solution and complete transparency.